Regional Operations Manager – Ukraine and Impacted Countries [Hungary]


 

Vacancy No.

S03661

Contract Type

International

Application Deadline

30-May-2023

Job Posted on

16-May-2023

Country

HUNGARY

Duty Station

Budapest

Duty Station Status

N/A

Duration

12 months

Accompanied Status

N/A

Grade

E1

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of IFRC is guided by its fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality.

IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. IFRC further has five regional offices in Africa, Asia Pacific, Middle East and North Africa, Europe, and the Americas. IFRC also has country cluster delegations and country delegations throughout the world. Together, the Geneva Headquarters and the field structure (regional, cluster and country) comprise the IFRC Secretariat.

The Agenda for Renewal provides a vision for how the IFRC sees its role in the implementation of Strategy 2030. The Agenda for Renewal ensures that the IFRC provides strategic and operational membership coordination, National Society Development services and represents the collective with humanitarian diplomacy and advocacy. In addition to a focus on the five strategic priorities of Strategy 2030, IFRC will strive to be more engaged, more accountable, and more trusted by the membership.

As one of the five decentralized parts of the Secretariat, the Europe Regional Office (ROE) in Budapest leads the support to National Societies of 53 countries through Country and Country Cluster Delegations and directly from Budapest spread across Western and Eastern Europe, the Balkans, Caucasus, and Central Asia.

In late February 2022, a new phase in the armed conflict in Ukraine started with the intensification and spread of hostilities affecting many parts of the country and causing major concern for the protection of civilians and essential civilian infrastructure. This intensification started after months of rising political and military tensions and eight years of conflict in and around Eastern Ukraine where an estimated 2,9 million people were already in need of humanitarian assistance and 1,4 million were internally displaced. Three months after the intensification, close to 14 million people are displaced inside and outside of Ukraine.

IFRC has launched an Emergency Appeal for Ukraine and impacted countries that is coordinated on a European regional level and supported in the initial months by a large number of Surge delegates in the impacted countries and in the European Regional Office. IFRC, ICRC and numerous Partner National Societies are integrating their capacities to provide coordinated crisis response in Ukraine and the neighboring countries. Operations are led and coordinated on country-level whenever possible, integrated under existing Country and Cluster delegations, through Operations Managers reporting to Heads of Country or Cluster Delegations. Where no Country or Cluster delegation exists, Operations Managers report directly to the Regional Office and the Regional Operations Manager (ROM). Resources to support all or several impacted countries from a regional level will be integrated into existing structures at the Regional Office, except for a Regional Cash and Voucher (CVA) Team reporting to the ROM, reflecting the centrality of CVA to the operation.

Job Purpose

Reporting to the Deputy Regional Director, the Regional Operations Manager (ROM) provides overall leadership and coordination and facilitates strategic support to ensure optimal coordination and management of resources required, mobilized, and allocated for the effective and efficient implementation of IFRC-supported operations related to Ukraine and impacted countries in the Europe Region. The role holder will be the Appeal Manager for the Ukraine and Impacted Countries.

Emergency Appeal and will also lead the regional Cash and Voucher Assistance (CVA) team that is predominantly supporting the Appeal operations. The position is supported by a Deputy Regional Operations Manager (focusing on operational and programmatic leadership and delivery), and by a Regional Membership Coordinator. Further, the ROM will coordinate closely with the Regional Management Team and the extended management team in the Europe Region and relevant Directors in Geneva, ensuring full cooperation and coordination on the use of expertise in the operation, which will be fully integrated into country-level and existing Regional Office structures.

Job Duties and Responsibilities

Strategic Direction and Leadership:

  • Lead the overall strategic vision, planning and implementation of IFRC’s operations related to Ukraine and impacted countries in the Europe Region and membership coordination ensuring a federation-wide approach that maximizes the use of resources and engagement with the membership on all levels.
  • Lead the analysis of the political, military, social, economic, and humanitarian context for the operation and use such analysis to inform appropriate changes to overall Operational Strategies, with support from Information Management and Humanitarian Analyst resources integrated in the structures of the Regional Office.
  • Ensure, in close cooperation with the Regional Management Team, Heads of Country and Cluster Offices and Operations Managers, that the operation has a long-term vision and programmatic approach or framework, including in terms of National Society capacity building and development as well as transition to integration and recovery.
  • Represent IFRC in interactions with relevant external stakeholders regarding the overall Secretariat and federation-wide work in Ukraine and impacted countries.
  • Implement the IFRC risk management framework for the operation, ensuring that risk management is incorporated into all management processes and activities in the operation.
  • In conjunction with the Risk Management Delegate, ensure that risks for the operation are identified, managed, monitored, responded to, escalated when necessary, and reported on in a timely manner.

Appeal Management:

  • Provide the leadership and management of the overall Appeal and country-level operational strategies and implementation plans linked to it, including responsibility for allocations, in line with the strategic vision and always in support of and in complementarity with a Federation-wide approach.
  • Ensure that relevant internal stakeholders (Regional Senior Management Team, Global Leadership Team, technical departments in Geneva, and IFRC Reference Centres) and the Membership (National Societies receiving or providing international assistance) have been consulted in the formulation of the Appeal and Operational Strategy and that the coordination with ICRC and external stakeholders is reflected.
  • Convene and coordinate planning and budgeting meetings with Heads of Country and Cluster Offices and Operations Managers and other relevant internal or Federation-wide stakeholders to ensure collaborative review and shared understanding of plans and funding requirements.
  • Maintain an overall overview and analysis of appeal budgets to ensure allocations and usage of funds are meeting needs with priority and is well balanced in terms of response, recovery and longer-term work, including National Society capacity building and development.
  • Support the implementation of recommendations from internal and external audits and reviews (assurance model).

Job Duties and Responsibilities (continued)

Resource Mobilization and Allocation:

  • Engage with the Head of Strategic Engagement and Partnerships (SEP) and coordinate with Heads of Country and Cluster Delegations and Operations Managers in the development and implementation of a fundraising strategy for the emergency response.
  • Complement, as agreed with the Head of SEP, partner and funding landscape scoping, partner engagement, and cooperation with key and emerging partners to mobilize support for the Appeal. Coordinate with the Head of SEP and Heads of Country and Cluster Delegations and Operations Managers allocations of income received towards the Appeal to countries based on needs, raise proposals to Appeal Committee about allocation criteria and country budgets and present the Project Expenditure Approval Request (PEAR) to the Senior Management Team for their consideration and sign-of.

Monitoring and Reporting:

  • Engage with the PMER Manager and Heads of Country and Cluster Delegations and Operations Managers ensuring an adequate monitoring system to track progress or deviation of implementation vis-à-vis the approved Operational Strategies, and where there is deviation ensure that corrective measures are taken, or Operational Strategies are revised to align with evolving context.
  • Engage with the PMER Manager, Finance Manager, Head of SEP, and Heads of Country and Cluster Delegations and Operations Managers to ensure that that all standard and pledge-based Appeal reporting deadlines are met and that a Federation-wide approach is taken to reflect the global and local nature of the IFRC network.

Duties applicable to all staff:
1. Work actively towards the achievement of the Federation Secretariat’s goals.
2. Abide by and work in accordance with the Red Cross and Red Crescent principles.
3. Perform any other work-related duties and responsibilities that may be assigned by the line manager.

Education

Required:

  • University degree in relevant area or equivalent experience required.
  • Training in advanced disaster management.

Experience

Required:

  • Demonstrated experience of successfully leading and coordinating large-scale humanitarian emergency response operations in a variety of contexts, preferably with the RC/RC Movement.
  • 10 years of experience in disaster management, including managing staff.
  • Experience working in a RC/RC National Society and/or Federation/ICRC.
  • Minimum of five years working experience in project management, including proposal development, budgeting, reporting, monitoring and evaluation.
  • Experience in working with, or alongside, non-RC/RC humanitarian organisations in emergency situations.
  • Experience in successful institutional fundraising and managing donor relations.
  • Sound knowledge of, and commitment to, a holistic approach to disaster and crisis management, with a particular understanding of cash-based programming.

Preferred:

  • Experience in working with UN Humanitarian Coordination Teams and clusters.

Knowledge, Skills and Languages

Required:

  • Proven analytical skills and the ability to think strategically and under pressure, without access to complete information.
  • Excellent political, diplomatic, communication and negotiating skills.
  • Proven skills in strategic and operational planning, budgeting, and reporting.
  • Ability to lead in unprecedented and/or ambiguous situations.
  • Knowledge of grant and appeal management, risk management strategies and resource mobilization.
  • Ability to scan and analyse an organisation’s strength of management, vision, and adaptive capacity.
  • Results-oriented and demand-driven.
  • Professional credibility, ability to work effectively across the Red Cross Red Crescent Movement.
  • Proven good judgment and ability to work with complete integrity and confidentiality.
  • Fluent spoken and written English.

Preferred:

  • Good command of Ukrainian/Russian (spoken & written).
  • Good command of another IFRC official language (French, Spanish, or Arabic).

Competencies, Values and Comments

Values: Respect for diversity; Integrity; Professionalism; Accountability.

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society relations; Creativity and innovation; Building trust.

Functional competencies: Strategic orientation; Building alliances; Leadership; Empowering others.

Managerial competencies: Managing staff performance; Managing staff development.


 

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